Privacy Policy

Information We Collect

When you use Skoreva's platform, we collect several types of information to provide you with the best possible learning experience. This includes information you provide directly and data we gather automatically through your interactions with our services.

• Personal Information: Name, email address, phone number, and billing information when you create an account or make purchases
• Learning Data: Course progress, quiz results, programming exercises, and study patterns to personalize your experience
• Technical Information: IP address, browser type, device information, and usage analytics to improve our platform
• Communication Records: Support tickets, feedback, and correspondence to provide better customer service

How We Use Your Information

Your information helps us deliver personalized system programming education and maintain a secure, effective learning environment. We use this data responsibly and only for legitimate educational and business purposes.

• Providing access to programming courses, tutorials, and learning materials
• Tracking your progress and suggesting relevant content based on your learning path
• Processing payments and managing your subscription or course purchases
• Sending important updates about your courses, platform changes, and new features
• Improving our educational content and platform functionality through usage analytics
• Providing technical support and responding to your questions or concerns

We also use aggregated, anonymized data to understand learning patterns and improve our curriculum. This helps us identify which programming concepts students find challenging and develop better teaching methods.

Data Sharing and Third Parties

Skoreva doesn't sell your personal information to third parties. We only share data when necessary to provide our services or when required by law. Here's exactly when and how we might share your information:

• Payment Processors: We share billing information with trusted payment providers to process transactions securely
• Cloud Services: Your learning data is stored with reputable cloud providers who meet strict security standards
• Analytics Partners: We share anonymized usage data to understand how students learn and improve our platform
• Legal Requirements: We may disclose information when required by law enforcement or legal proceedings

All third-party partners are carefully vetted and bound by strict confidentiality agreements. They can only use your data for the specific services they provide to us, never for their own marketing or other purposes.

Your Privacy Rights

You have significant control over your personal information. We believe in transparency and giving you choices about how your data is used. These rights apply regardless of where you're located, though some may vary based on local privacy laws.

• Access: Request a copy of all personal data we have about you
• Correction: Update or correct inaccurate information in your profile
• Deletion: Request deletion of your account and associated data
• Portability: Export your learning progress and course data
• Opt-out: Unsubscribe from marketing emails while keeping essential service communications

Data Security and Protection

Protecting your information is our top priority. We implement multiple layers of security to safeguard your data against unauthorized access, loss, or misuse. Our security measures include both technical and administrative safeguards.

• SSL encryption for all data transmission between your device and our servers
• Regular security audits and penetration testing by independent security firms
• Access controls ensuring only authorized personnel can access your information
• Secure data centers with physical security measures and environmental controls
• Regular backups and disaster recovery procedures to protect against data loss

While we implement industry-standard security measures, no system is completely immune to threats. We continuously monitor for vulnerabilities and update our security practices to address new risks as they emerge.

Data Retention and Deletion

We keep your information only as long as necessary to provide our services and comply with legal requirements. Different types of data have different retention periods based on their purpose and legal obligations.

• Account Information: Retained while your account is active plus 2 years after closure
• Learning Progress: Kept for 5 years to provide certificates and verify completion
• Payment Records: Stored for 7 years as required by financial regulations
• Support Communications: Deleted after 3 years unless needed for ongoing issues

When data reaches the end of its retention period, we securely delete it from our systems. If you close your account, we'll delete your personal information according to these schedules, though some anonymized data may be retained for statistical purposes.

International Data Transfers

As a global platform, Skoreva may transfer your data internationally to provide our services effectively. We ensure all international transfers comply with applicable privacy laws and provide adequate protection for your information.

When we transfer data outside your home country, we use approved transfer mechanisms such as Standard Contractual Clauses or work with providers that have adequate data protection certifications. Your data receives the same level of protection regardless of where it's processed.

Cookies and Tracking Technologies

Skoreva uses cookies and similar technologies to enhance your learning experience and analyze platform usage. These small files help us remember your preferences, keep you logged in, and understand how students interact with our content.

• Essential Cookies: Required for basic platform functionality like login and course access
• Performance Cookies: Help us understand how users navigate our platform to improve design
• Preference Cookies: Remember your settings and customizations for a better experience

You can control cookie settings through your browser, though disabling certain cookies may limit some platform features. We don't use cookies for advertising or tracking you across other websites.

Updates to This Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through email or platform announcements before the changes take effect.

Minor updates that don't materially affect your rights may be made without individual notice, but we'll always update the "Last Modified" date at the top of this policy. We encourage you to review this policy regularly to stay informed about how we protect your privacy.

This privacy policy was last updated on January 15, 2025, and reflects our current data practices and your rights under applicable privacy laws.